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Support our Belgian online stores
Improve the customer experience
What you already have
You have an online sales site that
generates sales
You have
new customers
, some customers are returning to your site
You want to
improve the customer experience
so that your online sales site is a must-have for online shopping
What we're going to cover
In this training, we will detail all the points to take into account to make the customer experience
a N°1 priority
The first visit to the site
Optimize the customer journey until the act of purchase
After-sales customer service
What customer experience do we offer
offsite
?
What you will have after the training
At the end of the training, you will have all the tools in hand to make your customer experience
a sales force
and an additional marketing argument.
You can use it in your communication, but it is mainly customers who will use it to
advertise yourself
In what format
The training is made up of a series of
videos organized by theme
.
Each video addresses a specific theme, which allows
to progress at your own pace
.
At the end of each video, a checklist allows you to
implement the points covered
.
Reduced member price: 127,00 € (Price excluding VAT)
Non-member price: 182,00 € (Price excluding VAT)
A question, a estimate? Contact us
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